SOULFUL SUITE RECREATION ROOFTOP
65m² for 2 to 2 Persons
Via Birchwald 10
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39037
Rio di Pusteria/Valles
South Tyrol
info@silena.com
Homepage
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VAT-ID
IT03040420212
Plan your holiday
We are happy to advise you personally. Just give us a call at +39 0472 547 194 or contact us per e-mail at
FAQ
Good to know
In support of your plans for your stay here with us, we would like to provide you with some further information on your SILENA retreat. Just give us a call under the following number: +39 0472 547 194 or write to us at .
Plan your vacations worry-free
Your holiday at SILENA begins already during the planning.
In the case of cancellation of a booked stay: There is no right of withdrawal under the terms of consumer protection code – nevertheless, we are pleased to offer you the following conditions of cancellation:
- without extra charge up to 14 days prior to planned arrival (the deposit will be refunded)
- up to 2 days prior to planned arrival, 80% of booking value
- up to planned arrival and in the event of late arrival or premature departure, 100% of the travel price will be billed.
We recommend taking out a travel cancellation insurance.
Deposit to confirm reservation
Please confirm your booking with your credit card or by transferring the deposit. Further information can be found in the online booking procedure or in the confirmation of booking.
Check-in and Check-out
You can occupy your studio or suite after 3 p.m. or maybe earlier, if it is already available. We will be pleased to show you your accommodation when you arrive.
Please understand that we cannot confirm room numbers until allocation after your arrival.
On the day of departure we would ask you to vacate your room or suite by 11 a.m. If you would prefer to check out later ("Late Check-Out") we will be pleased to check on the availability and possible costs involved.
Dogs welcome
You may bring your dog with you on your holiday in the SILENA. He will be welcomed with a little doggie gift. Please always keep him on the leash and do not bring him into the restaurant, the SILENA SPA or the Soul Garden. If you leave your four-legged friend alone in your room then please hang the sign for this on the door. For cleaning your room or suite we charge a flat rate of € 30.00 per night (dogfood not included).
Sustainability
We have taken the path of reducing our carbon footprint. In the SILENA power is exclusively from renewable energy sources (Alperia in Bolzano) , heating powered by the organic district heating plant.
Non-Smoking Hotel
The SILENA is a non-smoking hotel but of course you may smoke outside and we provide ashtrays for your convenience.
Local Visitor Tax
When you check out we add the local visitor tax to your bill. The local visitor tax enables the community administration to maintain and improve the infrastructure and services and to carry out cultural and sporting events. The Visitor Tax is 2.30 euro per guest per night.
Complaints
Should something go wrong then please tell us about it right away! We can then take immediate action and do our best to put things right again. If you leave it too late then we cannot change anything. So please report this to us directly. Thank you.
SILENA is barrier-free
All areas of the SILENA are accessible. Please contact us if you have specific questions to clarify: Tel.: +39 0472 547 194 or by e-mail to
Forms of address
You may already know from visits to mountain taverns that above 1,000 m sea level it is "first names only"! We practice this here too, in our hotel, and feel this is a good way and hope very much that you share this experience with us.
Buying THE PURE SILENA products
We are delighted that you have enjoyed being pampered with THE PURE SILENA range of body care products! These, and also teas, incense, fragrant oils or the hand-care pack in moor oak we use in massages, can be purchased at Reception.
Sorry, but orders or shipping are not possible.
