Via Birchwald 10 . 39037 Rio di Pusteria/Valles South Tyrol
F +39 0472 541207 . info@silena.com
Homepage . VAT-ID IT01114010216

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Plan your holiday

We are happy to advise you personally. Just give us a call at +39 0472 547 194 or contact us per e-mail at

Arrival

Departure

Request

Book online Book online

SOULFUL Rooftop Suite +

65m² for 2 to 3 Persons

Request

Book online

from

€234,-

p.p. & SILENA Soulful board

SOULFUL Junior Suite +

47m² for 2 to 3 Persons

Request

Book online

from

€170,-

p.p. & SILENA Soulful board

SOULFUL Junior Suite

45m² for 2 to 3 Persons

Request

Book online

from

€170,-

p.p. & SILENA Soulful board

SOULFUL Literature Junior Suite +

43m² for 2 to 3 Persons

Request

Book online

from

€170,-

p.p. & SILENA Soulful board

SOULFUL Rooftop Room

30 - 35m² for 1 to 2 Persons

Request

Book online

from

€162,-

p.p. & SILENA Soulful board

SOULFUL Panorama Room

38m² for 1 to 2 Persons

Request

Book online

from

€154,-

per pax & SILENA soulful board

SOULFUL Room

32m² for 1 to 2 Persons

Request

Book online

from

€140,-

p.p. & SILENA Soulful board

Suite Irene +

55m² for 2 to 4 Persons

Request

Book online

from

€170,-

p.p. & SILENA Soulful board

Suite Superior +

95m² for 2 to 6 Persons

Request

Book online

from

€162,-

p.p. & SILENA Soulful board

Suite Superior

80m² for 2 to 6 Persons

Request

Book online

from

€154,-

p.p. & SILENA Soulful board

Superior +

45m² for 2 to 4 Persons

Request

Book online

from

€140,-

p.p. & SILENA Soulful board

Superior Room

35m² for 1 to 3 Persons

Request

Book online

from

€130,-

p.p. & SILENA Soulful board

Suite Classic

70m² for 2 to 6 Persons

Request

Book online

from

€124,-

p.p. & SILENA Soulful board

Classic Comfort

42m² for 1 to 4 Persons

Request

Book online

from

€114,-

p.p. & SILENA Soulful board

Classic

25 - 30m² for 1 to 2 Persons

Request

Book online

from

€104,-

p.p. & SILENA Soulful board

show other rooms

Offers

Last minute

Gift voucher

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FAQ

Good to know

In support of your plans for your stay here we would like to provide some further information on your SILENA retreat. Or just give us a call under Tel.: +39 0472 547 194 or write to us at .

Deposit to confirm reservation

Please confirm your booking with your credit card or by transferring the deposit. Further information can be found in the online booking procedure or in the confirmation of booking.

Travel cancellation conditions

Unfortunately sometimes the unexpected happens and you need to cancel your booked holiday. Under the terms of consumer protection there is no right of withdrawal but we hereby declare the following cancellation conditions:

Early booking: This rate payment can be cancelled without extra charge up to 40 days prior to planned arrival
Day rate: This rate can be cancelled free of charge up to 21 days prior to planned arrival
Special rate: There is no possibility of cancellation. Payment/bank transfer on the day of booking.
Cancellation costs for early bookings and day rates: up to 1 week prior to planned arrival 70% and in the last week 90% of booking value
In the event of late arrival or premature departure, 100% of the travel price will be billed.

We recommend taking out a travel cancellation insurance

Check-in and Check-out

You can occupy your room or suite after 3 p.m. or maybe earlier, if it is already available. We will be pleased to show you your accommodation when you arrive.
Please understand that we cannot confirm room numbers until allocation after your arrival.

On the day of departure we would ask you to vacate your room or suite by 11 a.m. If you would prefer to check out later ("Late Check-Out") we will be pleased to check on the availability and possible costs involved.

Dogs welcome

You may bring your dog with you on your holiday in the SILENA. He will be welcomed with a little doggie gift. Please always keep him on the leash and do not bring him into the restaurant, the SILENA SPA or the Soul Garden. If you leave your four-legged friend alone in your room then please hang the sign for this on the door. For cleaning your room or suite we charge a flat rate of 20 euro per night (dogfood not included)

Sustainability

We have taken the path of reducing our carbon footprint. In the SILENA power is exclusively from renewable energy sources (Alperia in Bolzano) , heating powered by the organic district heating plant.

Non-Smoking Hotel

The SILENA is a non-smoking hotel but of course you may smoke outside and we provide ashtrays for your convenience.

Local Visitor Tax

When you check out we add the local visitor tax to your bill. The local visitor tax enables the community administration to maintain and improve the infrastructure and services and to carry out cultural and sporting events. The Visitor Tax is 2.30 euro per guest per night. Children under 14 are not charged.

Complaints

Should something go wrong then please tell us about it right away! We can then take immediate action and do our best to put things right again. If you leave it too late then we cannot change anything. So please report this to us directly. Thank you.

SILENA is barrier-free

All areas of the SILENA are accessible. Please contact us if you have specific questions to clarify: Tel.: +39 0472 547 194 or by e-mail to

Forms of address

You may already know from visits to mountain taverns that above 1,000 m sea level it is "first names only"! We practice this here too, in our hotel, and feel this is a good way and hope very much that you share this experience with us.

Buying THE PURE SILENA products

We are delighted that you have enjoyed being pampered with THE PURE SILENA range of body care products! These, and also teas, incense, fragrant oils or the hand-care pack in moor oak we use in massages, can be purchased at Reception.

Sorry, but orders or shipping are not possible.